NOW BOOKING IN-OFFICE APPOINTMENTS

BOTH CLINICAL LOCATIONS WILL BE OPEN ON MONDAY, MAY 4

We are closely monitoring the outbreak of coronavirus disease 2019 (COVID-19) and focusing on protecting the health and safety of our patients and staff. We will continue to offer virtual visits for patients who do not feel comfortable in the clinical setting. Although telehealth continues to be available, we realize that the care we provide is far superior when we incorporate the patient’s physical exam. Our doctors will be able to discuss your symptoms and determine the most appropriate treatment plan, including recommending an in-office visit when necessary. 

To minimize further disruption to the ENT, Allergy, and Audiology care our patients deserve, we MetroWest ENT will open Monday, May 4, 2020 to serve patients in our surrounding communities. Patients can book their appointments by calling (508) 875-6124 for Framingham Office and (508) 478-0941 for Milford Office.

At this time, our physician hours are Mon-Fri 9-4 at both offices. To ensure minimal public interaction within the office space, we will reinforce proper social distancing and adhere to appropriate disinfection protocols. We want to assure all patients that we value their safety and are observing heightened precautions throughout this time. We believe that your health is an essential need that one should continue to prioritize, even in these troubling times. We are taking every possible measure to make sure patients are still able to access the same safe, high quality care that they have come to expect at MetroWest ENT.

We would like to offer additional measures to particularly ensure the safety of our more vulnerable patients. For those patients who are age 65 or over, sole caregiver of a person age 65 or older, or an immunocompromised patient, it is encouraged that they schedule their appointment between 9am - 10am. Patients age of 65 or over must give special consideration as to whether their problem warrants leaving their homes at this time to come to the office. Increasing age and medical co-morbidities such as pulmonary disease, diabetes, high blood pressure, and obesity are associated with higher risk of needing invasive mechanical ventilation and poor outcomes so this should be factored in as well.

Our practice has implemented a COVID-19 specific protocol. This protocol includes instrument disinfection, rearranged waiting rooms to allow for greater social distancing, thorough surface cleaning and exam room sanitizing between patients. Patients will also have the opportunity to wait in their cars and complete check-in procedures using a cell phone to limit the number of people in waiting rooms. Our physicians and staff will be utilizing personal protective equipment (PPE). Any employee with symptoms of being sick will be instructed to stay at home and only be allowed back when they meet Centers for Disease Control criteria for return to workforce. 

There will be visible hand sanitation stations in patient care and staff work areas. When patients enter the office, patients will be asked to wear a mask or at least a homemade covering, scarf, or bandana at all times when on the premises. Your temperature will be taken using a non touch thermometer and only allowed to enter if afebrile. All patients, family members, staff and vendors will be required to use hand sanitizer upon arrival to our office. All high traffic areas and high touch surfaces will be cleaned twice a day during business hours. Deep cleaning of the facility will be performed nightly to reduce risk of exposure to our most vulnerable patients for their early morning appointments. 

Please be aware that only the patient is allowed in the office. For children and adult patients who require a caretaker, one adult may accompany the patient.

As this continues to be a rapidly evolving situation, it will be part of our mission to continually monitor Centers for Disease Control guidelines and adjust our protocols accordingly to ensure the safety of our patients and team members.

DUE TO THE NUMBER OF CASES OF CORONAVIRUS IN THE STATE WE NEED TO TAKE PRECAUTIONS TO PROTECT THE HEALTH OF ALL OUR PATIENTS AND STAFF. 

DO NOT COME INTO THE OFFICE IF YOU: 

* HAVE BEEN IN CONTACT WITH SOMEONE WHO HAS BEEN DIAGNOSED WITH CORONAVIRUS DISEASE. 

* HAVE A FEVER, CHILLS, BODY ACHES, COUGHING OR DIFFICULTY BREATHING. 

* PLEASE SELF QUARANTINE AND CONTACT YOUR PCP AS A PRECAUTION IF YOU ARE SICK!

NOW BOOKING IN-OFFICE APPOINTMENTS

BOTH CLINICAL LOCATIONS WILL BE OPEN ON MONDAY, MAY 4

We are closely monitoring the outbreak of coronavirus disease 2019 (COVID-19) and focusing on protecting the health and safety of our patients and staff. We will continue to offer virtual visits for patients who do not feel comfortable in the clinical setting. Although telehealth continues to be available, we realize that the care we provide is far superior when we incorporate the patient’s physical exam. Our doctors will be able to discuss your symptoms and determine the most appropriate treatment plan, including recommending an in-office visit when necessary. 

To minimize further disruption to the ENT, Allergy, and Audiology care our patients deserve, we MetroWest ENT will open Monday, May 4, 2020 to serve patients in our surrounding communities. Patients can book their appointments by calling (508) 875-6124 for Framingham Office and (508) 478-0941 for Milford Office.

At this time, our physician hours are Mon-Fri 9-4 at both offices. To ensure minimal public interaction within the office space, we will reinforce proper social distancing and adhere to appropriate disinfection protocols. We want to assure all patients that we value their safety and are observing heightened precautions throughout this time. We believe that your health is an essential need that one should continue to prioritize, even in these troubling times. We are taking every possible measure to make sure patients are still able to access the same safe, high quality care that they have come to expect at MetroWest ENT.

We would like to offer additional measures to particularly ensure the safety of our more vulnerable patients. For those patients who are age 65 or over, sole caregiver of a person age 65 or older, or an immunocompromised patient, it is encouraged that they schedule their appointment between 9am - 10am. Patients age of 65 or over must give special consideration as to whether their problem warrants leaving their homes at this time to come to the office. Increasing age and medical co-morbidities such as pulmonary disease, diabetes, high blood pressure, and obesity are associated with higher risk of needing invasive mechanical ventilation and poor outcomes so this should be factored in as well.

Our practice has implemented a COVID-19 specific protocol. This protocol includes instrument disinfection, rearranged waiting rooms to allow for greater social distancing, thorough surface cleaning and exam room sanitizing between patients. Patients will also have the opportunity to wait in their cars and complete check-in procedures using a cell phone to limit the number of people in waiting rooms. Our physicians and staff will be utilizing personal protective equipment (PPE). Any employee with symptoms of being sick will be instructed to stay at home and only be allowed back when they meet Centers for Disease Control criteria for return to workforce. 

There will be visible hand sanitation stations in patient care and staff work areas. When patients enter the office, patients will be asked to wear a mask or at least a homemade covering, scarf, or bandana at all times when on the premises. Your temperature will be taken using a non touch thermometer and only allowed to enter if afebrile. All patients, family members, staff and vendors will be required to use hand sanitizer upon arrival to our office. All high traffic areas and high touch surfaces will be cleaned twice a day during business hours. Deep cleaning of the facility will be performed nightly to reduce risk of exposure to our most vulnerable patients for their early morning appointments. 

Please be aware that only the patient is allowed in the office. For children and adult patients who require a caretaker, one adult may accompany the patient.

As this continues to be a rapidly evolving situation, it will be part of our mission to continually monitor Centers for Disease Control guidelines and adjust our protocols accordingly to ensure the safety of our patients and team members.

DUE TO THE NUMBER OF CASES OF CORONAVIRUS IN THE STATE WE NEED TO TAKE PRECAUTIONS TO PROTECT THE HEALTH OF ALL OUR PATIENTS AND STAFF. 

DO NOT COME INTO THE OFFICE IF YOU: 

* HAVE BEEN IN CONTACT WITH SOMEONE WHO HAS BEEN DIAGNOSED WITH CORONAVIRUS DISEASE. 

* HAVE A FEVER, CHILLS, BODY ACHES, COUGHING OR DIFFICULTY BREATHING. 

* PLEASE SELF QUARANTINE AND CONTACT YOUR PCP AS A PRECAUTION IF YOU ARE SICK!